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Privacy policy

Last updated: 10 September 2026

1. Scope

This Privacy Policy explains how CIA — Compañía de Inteligencia Artificial collects, uses and protects personal data obtained through https://la-cia.com.ar, its forms and its contact channels.

By using the website or contacting CIA, users acknowledge that they have read this policy.

2. Data controller and contact

CIA — Compañía de Inteligencia Artificial is the brand and commercial identity used on this website. Questions about privacy and the processing of personal data can be sent to:

3. Data we may collect

When someone submits a form, requests information, arranges a meeting or contacts CIA, we may receive:

  • Full name.
  • Company or organisation.
  • Email address.
  • Telephone number.
  • The reason for the enquiry and information included in the message.
  • Contact and marketing communication preferences.
  • Any other information the person chooses to provide during the conversation.

The website and its technology providers may also record technical information needed for operation and security, such as IP address, device type, browser, access date and time, pages viewed and error logs.

Please do not use the initial enquiry form to send sensitive data, passwords, credentials, trade secrets or other people's personal information.

4. How we use data

Data may be used to:

  • Receive, assess and respond to enquiries.
  • Arrange meetings, demonstrations or discovery sessions.
  • Understand a company's needs and assess potential solutions.
  • Prepare commercial proposals and follow up on them.
  • Manage a pre-contractual or contractual relationship.
  • Provide support and service-related communications.
  • Maintain the website's security and proper operation.
  • Comply with legal obligations or requests from competent authorities.
  • Send news or marketing materials where the person has agreed to receive them.
  • Improve the website and enquiry-handling processes using aggregated or de-identified information.

Data will not be used for purposes incompatible with those disclosed when it was collected.

5. Consent and required information

By sending an enquiry, the person authorises the use of the data needed to receive, assess and respond to it. Fields marked as required are necessary to process the enquiry; if they are not completed, CIA may be unable to respond adequately.

Marketing communications are optional. Declining them does not prevent someone from sending an enquiry or starting a business conversation. Consent can be withdrawn at any time by emailing hola@la-cia.com.ar.

6. Providers and recipients

CIA may use providers of hosting, infrastructure, email, forms, CRM, scheduling, video conferencing, storage, security, support and other services needed to operate the website and respond to enquiries.

These providers may access only the data necessary to deliver their services and must process it in accordance with their contractual and legal obligations.

CIA does not sell personal data. Information may also be disclosed where required by law or an order from a competent authority, or where necessary to exercise or defend rights.

7. International transfers

Some technology providers may store or process information outside Argentina. Where applicable, CIA will seek to use providers and mechanisms offering appropriate safeguards under the applicable law.

8. Data processed during service delivery

This policy primarily covers data obtained through CIA's website and business contact channels.

Where a CIA agent processes information on behalf of a client company, the purposes, permissions, security measures, providers involved, retention periods and deletion instructions will be defined in the relevant proposal, contract or addendum.

The client must hold the necessary rights and authorisations for any information it supplies or permits to be processed.

9. Retention

Data will be retained for as long as necessary to address the enquiry, develop the business or contractual relationship and comply with legal, accounting or potential claims-related obligations.

Data used solely for marketing communications will be retained until the person unsubscribes or it is no longer relevant. When no longer needed, it will be deleted, anonymised or blocked, as appropriate.

10. Security and confidentiality

CIA applies reasonable technical and organisational measures to protect data against loss, alteration, unauthorised access, disclosure or processing.

No system offers absolute security. If an incident could significantly affect individuals' rights, appropriate containment, assessment and communication measures will be taken.

11. Data subjects' rights

Individuals may request information about, access to, rectification, updating or deletion of their data. They may also withdraw consent or unsubscribe from promotional communications.

To exercise these rights, email hola@la-cia.com.ar, state the right you wish to exercise and provide reasonable proof of your identity.

Under Argentine Law 25,326, the right of access may be exercised free of charge at intervals of at least six months, unless there is a legitimate interest. Access requests must be answered within ten calendar days, and rectification, updating or deletion requests within five working days, subject to statutory exceptions.

Argentina's Agency for Access to Public Information, the supervisory body under Law 25,326, receives enquiries and complaints relating to personal data protection. More information is available at https://www.argentina.gob.ar/aaip/datospersonales.

12. Cookies and similar technologies

The website may use cookies or technical mechanisms essential to its operation, security and the storage of preferences.

We use Google Analytics 4 to understand visits, traffic sources and interactions with the website's public pages. This tool uses cookies and identifiers to compile usage statistics. Our configuration disables Google Signals and advertising personalisation signals. We do not send Analytics the content of enquiries or personal data entered in the form.

You can read how Google uses data from sites that use its services and use the Google Analytics opt-out browser add-on. Your browser settings allow you to block or delete cookies. Where required, consent will be requested for optional technologies.

13. Third-party links

The website may contain links to third-party platforms or services. CIA does not control their privacy practices and recommends reading their policies before providing personal information.

14. Minors

CIA's website and services are intended for businesses and adults acting on their own behalf or on behalf of an organisation. CIA does not intentionally seek to collect data from minors.

15. Changes to this policy

CIA may update this policy to reflect legal, operational or technological changes. The current version will be published on this page with its last updated date.

16. Contact

For questions about this policy or the processing of personal data, email us at hola@la-cia.com.ar.